Human Services

Administrator: Mark J. Sizer

General Information: 320.656.6000
E-mail the Human Services Department

Administrative Services Division
Division Director: Mary M. Schmid
Telephone: 320.656.6086

Child Support Services Unit
Supervisor: Julie Ellis
Collection of child support, medical support, and child care support.

Child Support and Fraud Services Unit
Supervisor: Jannell Boeckermann
Location of parents; establishment of orders for paternity child support, medical support, and child care; prevention of overpayments.

Licensing & Adoption Unit
Supervisor: Paul Weinmann
Licensing of day care; licensing of foster care homes for children and for adults; state adoption register; assistance with adoption searches and placements.

Office Services Unit
Office Services Supervisors: Mary Pfannenstein, Carla Scheffler 
Clerical support for seven divisions/off-site locations, including reception desk / switchboard, mail collection and distribution, and office resources pool

Government Documents Unit
Supervisor: Tim Clements
Coordination of purchase of service contracts and reviewing of requests for information.

Community Corrections Division
Division Director:  Becky Bales Cramlet
Telephone: 320.203.6942

Adult Services Unit
Supervisor: Steve Klein
Court-ordered investigations. Supervision and services to adult offenders on probation or supervised release. Referrals to community programs and services. Coordination of electronic monitoring services and drug testing.

Adult Services and Reporting Unit
Supervisor: Mark Hall 
Supervision and services to adult offenders on probation. Referrals to community programs and services. Coordination of electronic monitoring services and drug testing.

Correctional Programs Unit
Supervisor: Scott Ergen
Sentence to Service / Community Service Work programming for adult and juvenile offenders.  Sex Offender supervision and services. Supervision and management of transfer and pre-trial cases. Court ordered investigations.

Juvenile Services Unit
Supervisor: Greg Boelter
Supervision and services to all juveniles referred by the Court.  Supervision and programming for adult Drug Court, Domestic Violence Court, Intensive Supervison, DWI Offenders, and Pre-Trial searches. Intensive Supervision Programming for repeat DWI offenders.

Community Supports Division
Division Director : Janet Reigstad
Telephone: 320.656.6131

Mental Health Services Unit
Supervisor:  Candace Harren
Services to children and adults with mental health issues.

Developmental Disabilities Services Unit
Supervisor: Tim Jeffrey
Services to persons with developmental disabilities and related conditions, including the Developmental Disability (DD) waiver.

Senior & Managed Care Services Unit
Supervisor: Ben Byker
Services to the elderly, including the Elderly Waiver (EW) and persons in certain managed care organizations. Approval of PCA (personal care assistant) services.

Disability / CD Services Unit
Supervisor: Marissa Sharbono
Services to persons eligible for the Community Alternative Care (CAC), Community Alternatives for Disabled Individuals (CADI), and Traumatic Brain Injury (TBI) waiver programs. Provision of chemical dependency assessments.

Family & Children's Division
Division Director: Brenda Mahoney
Telephone: 320.656.6075

Service Entry Unit
Supervisor: Greg Knoll
Initial point of contact for all persons seeking services from Human Services. Common Entry Point for vulnerable adult reports. Emergency Assistance programs. Emergency on-call services after normal business hours.

Family Service Unit
Supervisor: Sandy Foy
Assists families in developing positive parenting skills through direct home contact through the Family Assessment Response services.

Child Protection / CHIPS Unit
Supervisor: Michael Heinen
Completes child maltreatment investigations and provides ongoing child welfare/child protective services to families to assure child safety.

Adolescent and Permanency Unit
Supervisor: Allison Hendrickson
Services to youth experiencing truancy issues, children and youth in need of permanent living situations, and adolescents transitioning to independent living.

Finance & Technology Division
Division Director: Dona Pederson
Telephone: 320.656.6297

Accounting/Fiscal Services Unit
Supervisor: Chet Rorvig
Accounts receivable, financial reporting, and revenue budgeting.

Accounting/Collections Unit
Supervisor: Kate Trossen
Accounts payable.

Technology Operations Unit
Supervisor: Jan Luoto
Coordination of technology needs

Gateway Services Division
Division Director: Janet Goligowski
Telephone: 320.656.6290

Family Financial Services Unit
Supervisor: Lori Raiber
Applications and ongoing MFIP (Minnesota Family Investment Program) cases and child care assistance programs.

Financial Programs Unit
Supervisor: Karen O'Keefe 
Financial assistance programs for adults and families with food support and other economic support needs.

Healthcare Programs Unit
Supervisor: Cory Michels
Financial assistance programs for persons 18 years of age or older who receive case management services or who are on waivered financial programs.

Expanded Services Unit
Supervisor: Fritz Hofffmann
Financial assistance programs for persons waiver and long term care services.

Public Health Division
Division Director: Renee Frauendienst
Telephone: 320.203.6942

Family & Clinic Sevice Unit
Supervisor: Sherry O'Brien 
WIC services

Health Protection and Promotion Unit
Supervisor:  Jodi Leraas                        

Immunization and flu vaccine services, communicable disease follow up, Immunization Registry, Senior Services, Maternal/Children Health visits, Family Home visiting, lead follow up.

Community Health Unit
Supervisor: Michael Matanich
Community interventions to address tobacco use, alcohol and other drugs, risk behavior prevention services, Safe Communities activity to address alcohol and driving, Emergency Medical Services (EMS) coordination, Emergency Preparedness, DNA testing.

Central MN EMS
Coordinator: Marion Larson

If you are ill, see your health care provider. To report an emergency, call 911.
If you are a physician calling to report an infectious disease, please call 651-201-5414 or 1-877-676-5414.
If you suspect a food-related illness, please contact 320-656-6000 or 1-877-366-3455.